PRACTICAL RESOURCES
A clearer path to your next project.
PROJECT PLANNING
What a Small Trucking Company’s Website Should Include
A useful carrier website helps the right visitor understand the business, prepare a clear request and reach the right person. Start with those jobs before adding features.
PROJECT PLANNING
From Freight Inquiry to Confirmed Booking
A request, a quote, an accepted price and a confirmed appointment are different records. Making those handoffs visible helps customers and staff understand what is settled and what still needs review.
PROJECT PLANNING
Website, Customer Portal, or TMS: What Does Your Business Need?
Choose the next technology project by the job it needs to do. A public website, a private customer workspace and an operating system solve related but different problems.
A small glossary
TMS
Transportation management system: software for agreed transportation operations.
CRM
Customer relationship management: contacts, opportunities and follow-up.
POD
Proof of delivery: the delivery record approved for the job.
BOL
Bill of lading: a shipment document whose required contents depend on the work.