Customer portals
Give customers a place to manage their shipments.
A branded customer workspace can bring requests, updates and approved documents together. Each customer sees only the records they are authorized to access.
When this helps
- Repeated calls for shipment updates
- Customers searching email for documents
- New requests that repeat the same information
What we can build
- Customer accounts with company-specific access
- Quote and shipment requests with saved contact/location options
- Recorded shipment updates and approved document downloads
- Invoice visibility and repeat requests
AN ILLUSTRATIVE WORKFLOW
01
Customer signs in
02
Submits a request
03
Team reviews
04
Customer follows progress
Define it before we build it.
Agree customer access, document visibility and the source of shipment information. Live location needs a separate approved tracking integration.
LET’S BUILD THE NEXT STEP
Tell us what your trucking business needs next.
A new website, a customer portal, or a better way to manage requests—we’ll help define the right project.